Notice of Privacy Practices (NPP)

Effective Date: 4/3/2026

1. Our Responsibilities

We are required by law to:

  • Maintain the privacy of your Protected Health Information (PHI)
  • Provide you with this Notice
  • Follow the terms currently in effect
  • Notify you in the event of a breach

2. How We May Use and Disclose Your PHI

Treatment

We may use your PHI to provide, coordinate, or manage your care.

Payment

We may use your PHI to bill and collect payment from insurance or you.

Healthcare Operations

We may use PHI for quality improvement, staff training, and administrative purposes.

Required by Law

We may disclose PHI when required by federal or state law.

Public Health and Safety

We may disclose PHI to prevent serious threats or for public health reporting.

Business Associates

We may share PHI with partners who assist in operations under strict agreements.

3. Uses Requiring Authorization

We will obtain your written authorization for:

  • Marketing communications
  • Sale of PHI (if applicable)
  • Uses not otherwise described

You may revoke authorization at any time in writing.

4. Your Rights

Access

You may request copies of your PHI.

Amendment

You may request corrections to your records.

Restrictions

You may request limits on how your PHI is used.

Confidential Communications

You may request alternative communication methods.

Accounting of Disclosures

You may request a list of disclosures for the past six years.

Fundraising Opt-Out

You may opt out of fundraising communications at any time.

5. Special Protections

Certain records (e.g., behavioral health notes) may receive additional protections under law.

6. Patient Restrictions Process

  • Requests must be submitted in writing
  • Reviewed within 10 business days
  • Must be honored if legally required (e.g., self-pay restrictions)
  • Maintained for 6 years

7. Notice Availability

  • Provided at first visit
  • Available at reception
  • Posted on website
  • Available upon request

8. Changes to This Notice

We reserve the right to update this Notice. The updated version will apply to all records and be posted publicly.

9. Complaints

If you believe your privacy rights have been violated, you may file a complaint:

Nuevo DIA Therapy Center Privacy Officer
info@nuevodiatherapycenter.com
(305) 846-9079

Or with:
U.S. Department of Health & Human Services (HHS)

You will not be retaliated against for filing a complaint.

10. Contact Information

Nuevo DIA Therapy Center
Miami, Florida
(305) 846-9079
(305) 640-5129
info@nuevodiatherapycenter.com